Holman
Analytics Engineer
Mount Laurel, New Jersey•July 2023 - Present
- Delivered Holman's flagship Power BI dashboard by consolidating multiple consulting reports into a single semantic-model-driven experience, now actively used by 1,000+ users enterprise-wide.
- Architected a Microsoft Fabric Metrics KPI for senior leadership that drove a 30% lift in active client engagement and an 80% reduction in missed client communications, directly improving account-management accountability.
- Consolidated 8 call-center data sources into a unified reporting model, eliminating Excel-heavy workflows and saving 2,000+ hours through automation; further reduced average speed of answer by 15 seconds through PO complexity scoring that distinguished simple versus complex calls and surfaced agent handling patterns.
- Built a KPI benchmarking solution that normalized 20 client KPIs, enabling client-to-client, peer-group, and industry-level comparisons that strengthened client conversations and supported retention efforts.
- Engineered advanced DAX measures, calculation groups, and RLS frameworks with deep expertise in filter context, row context, and expanded table behavior; used DAX Studio log timings and Tabular Editor to systematically eliminate bottlenecks and optimize query performance across enterprise datasets.
- Designed dbt models, macros, and Azure Databricks SQL transformations to move curated data through silver-to-gold layers, powering star-schema semantic models for enterprise Power BI reporting.
- Implemented Git-based BI deployment workflows using Power BI PBIR artifacts, CI/CD pipelines, and source-controlled releases across environments, standardizing and de-risking the delivery lifecycle.
- Partnered with Account Managers, Fleet Managers, and IT leaders to translate loosely defined business needs into trusted analytical solutions, including executive-level analysis on auto-approval rejection patterns and service behavior that gave VP-level stakeholders clearer visibility into training and operational opportunities.
- Presented dashboard work at IBIS 2024 in Phoenix and internal seminars, consistently translating complex technical design decisions into measurable business value for mixed technical and executive audiences.

